The services and products of 2 organisations are sold through this website:
- Barbecue cookery classes and associated services, by London Barbecue School Limited.
- Physical products, by London Barbecue Centre Limited.
If you make a purchase, the company with which you are entering into an agreement will be specified on your invoice. Separate sets of terms and conditions for each organisation follow.
Terms and Conditions of London Barbecue School Limited
London Barbecue School provides barbecue tuition services, as per the descriptions on this website and any special arrangements made at the time of booking (as confirmed in writing). London Barbecue School provide the ingredients, the equipment, the venue and tuition.
"Group Classes" are defined as a single session of cooking tuition, open to the general public. Clients can book a single place or multiple places for the class.
"Private Classes" are specially arranged on an ad hoc basis, the format and content as agreed with the client and the participants selected by the organiser. Places on private classes are not open to the general public
Booking and booking contacts
Any booking is an arrangement to provide the product on a specific date and at a specific time. This arrangement is made between London Barbecue School and the client.
If a client books on behalf of other participants, the booking remains an arrangement between the named client and London Barbecue School. London Barbecue School will only make or alter arrangements for the class in cooperation with the named client who booked - unless they receive the client's written permission to deal with anyone else.
Payment in full is required at the time of booking. Until payment has been received any classes or dates that have been previously discussed remain provisional and may become unavailable.
When payment has been received you will receive an email from London Barbecue School confirming your purchase.
When requested, and with adequate prior warning, London Barbecue School will endeavour to rearrange class bookings for different times/dates, subject to availability of alternative classes. Rearrangement requests at short notice will be charged as cancellations (see below), although this is subject to London Barbecue School's management's discretion.
Cancellations at the client's request (in writing) 14 whole days or more prior to the class date will be refunded in full. Cancellations made (in writing) less than 14 whole days but 7 days or more prior to the booking date will receive a 50% refund. Classes cancelled less than 7 whole days prior to the class are not refundable.
London Barbecue Centre periodically offers price discounts to London Barbecue School class customers. If you book a class and make use of these discounts before cancelling your class booking the following additional condition applies: the value of the discount will be deducted from the refund of your class fee.
In the unlikely event that London Barbecue School ever needs to cancel a class participants booked for that class will be offered the choice of either an alternative appointment within a reasonable period or full refund of the cost of your class.
A "Class Outline" will always be agreed prior to acceptance of a Private Class booking. This details the service to be provided and the appointment time and place.
Payment of a deposit for 40% of the total fee is required in order to secure an appointment booking for a London Barbecue School private class; until this is paid any dates discussed remain provisional. This deposit is non-refundable if the client cancels the booking or fails to pay the balance (as described below).
With a minimum 30 days warning prior to the scheduled Private Class date and at the client's written request London Barbecue School will endeavour to alter the date and time of an event; any costs incurred by London Barbecue School in doing so will be chargeable.
The balance of the fee for the event is required a minimum of 30 days prior to the appointment date. Failure to pay this will forfeit the booking and the deposit. For private events cancelled (in writing) at least 7 whole days prior to the event 50% of the balance (30% of the total booking fee) is refundable. Cancellations less than 7 days prior to the event are non-refundable.
In the unlikely event that London Barbecue School ever needs to cancel your event you will be offered the choice of either an alternative within a reasonable period or full refund of the cost of your class.
London Barbecue School do not permit the commercial resale of their services, unless expressly agreed in writing.
All class participants must be aged 16 or older unless otherwise agreed in writing with London Barbecue School. Participants aged from 16 to 18 must have a parent, guardian or adult acting in loco parentis present during the class (although the adult is not required to participate).
Class, course and event content and ingredients
Very occasionally it is necessary for London Barbecue School to make alterations to the content of classes and events or to the ingredients that will be used. We reserve the right to make such alterations as necessary.
Where changes are made to the that are deemed significantly different to the advertised or agreed class material, London Barbecue School will notify clients in advance of the class. For minor alterations London Barbecue School will make a suitable substitution.
All classes and courses advertised on London Barbecue School's website are subject to alteration and discontinuation without notice. If a class or course is altered or discontinued after a booking has been received London Barbecue School will honour the original details advertised.
Safety and behaviour
The client who books the class is responsible for their own behaviour, and the behaviour of any other participants they bring to the class. Any client who behaves in an unsafe manner, is in an unfit state to participate in a class or whose behaviour affects other participants' enjoyment of the class may be barred entry to a class or ejected from a class. If this occurs the fee paid for the class will be forfeited and no refund will be made.
Terms and Conditions of London Barbecue Centre Limited
Shopping With London Barbecue Centre
London Barbecue Centre Limited is registered in England and Wales with Company number 09304710. Our registered office address is: 113 Grove Lane, London SE5 8BG. Henceforth, any use of "we", "us" or "our" refers to London Barbecue Centre Limited.
How a Contract is Formed Between You and London Barbecue Centre Limited.
When you place an order for a Product by using the website you are offering to buy it for the price shown on the website, subject to these Terms.
Our online order process allows you to check and amend any errors before submitting your order to us. Please take the time to read and check your order at each page of the order process.
When you place your order online we will take payment as per clause. We will check Product availability and contact you by email to confirm that your order has been accepted. This email is our acceptance of your order and will specify delivery details and confirm the price of the Products purchased.
If the Product is not available we will decline your order and send to you an email explaining this and any payment made for the Products will be refunded in full.
The price for each Product is shown on the website and includes any relevant sales taxes (such as VAT) at the current rate.
We always try to make sure that the prices on the website are accurate but errors may occur. If we discover an error in pricing of the Products that you order we will notify you as soon as possible using the contact details you supplied to us when placing your order. We will then give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to reach you within 7 days of our notice we will treat the order as cancelled. If you cancel, any payment made for the Products will be refunded in full. If you confirm, you must pay the difference before we despatch the Product.
You will be notified of the delivery costs automatically before you submit your credit card details, based on the delivery address you specify.
Prices are quoted on the website in UK pounds sterling. Outside of the UK your credit card company should exchange the amount charged to the currency of your country at the current rate. Please note that both charges and refunds shall only be made in GBP sterling and we cannot be held responsible for any loss due to exchange rate fluctuations.
You must provide full and accurate payment details (e.g. credit card, debit card) at the time of submitting your order.
We will take payment from your credit card, debit card, PayPal account or gift voucher as soon as you place your order.
We currently accept VISA, MasterCard, Visa Electron, and American Express.
To ensure that shopping online is secure, when paying by credit or debit card your details will be encrypted to minimise the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also carry out additional security checks to confirm it is you making the order. In the event your card is declined please contact your card issuer to authorise the transaction.
Orders for certain high-value items can only be dispatched to the payment address registered to the card.
Due to the high incidence of internet fraud, some orders may be subject to manual fraud screening. You may be requested to provide proof of identity, proof of address and other documentation as required. Failure to produce this information may result in a delay to your order or in cancellation of your order.
All Products are available while stocks last. If we are unable to supply a Product to you following our acceptance of your order, we will notify you as soon as we can. If we cannot supply a Product you will not be charged for it and we will refund or re-credit you with the amount of your up front payment.
The images of the Products on the website are for illustrative purposes only. Although we have made every effort to display the images accurately, we cannot guarantee that your computer"s or device"s display accurately reflect the Products. Your Products may vary from those images.
Discounts and promotions
We periodically offer discounts on products and run promotions. These are operated at the discretion of the management of London Barbecue Centre and may be withdrawn at any time. Possessing a discount code does not automatically confer a right to a discount on a customer. Some discounts are offered only to customers who take classes at London Barbecue School - use of a discount may affect the customers' right to a refund in the event they cancel their class booking with London Barbecue School (please see London Barbecue School' payment, rearrangement and cancellation terms, above).
Your statutory rights to return or cancel your purchase
You have the right to cancel the purchase of a good without having to give a reason at any time within the "cooling off period" of seven working days, beginning on the day after you receive the goods, provided the good is unused. We are not able to accept returns of used goods, unless they are faulty.
If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us in unused condition to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the contract.
The cost we incur when shipping the good to you is non-refundable; this amount will be deducted from your eventual refund. We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
Banned delivery addresses
We do not deliver to PO Boxes or mail/parcel forwarding agencies. Normally we cancel orders with a shipping address at a PO Box or a mail/parcel forwarding agency. If you do use one of these addresses as a shipping address and we do not realise, it will affect your right to a replacement/refund in the event of a damaged/lost delivery as follows: we are unable to accept returns/provide replacement of damaged items (unless they are unpacked and checked immediately upon receipt from our carrier); and we can not provide refunds or replacements for any items that are lost after being passed on my our carrier.
Please note that returns are not able to be accepted in person at our registered office address.
If we fail to comply with these Terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our negligence, but we are not responsible for any loss or damage that is not foreseeable.
Loss or damage is foreseeable if they are an obvious consequence of our breach or if they were contemplated by you and us at the time we entered into the contract.
We only supply the Products for domestic and private use. You agree not to use the Product for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity
We do not in any way exclude or limit our liability for:
- death or personal injury caused by our negligence;
- fraud or fraudulent misrepresentation;
- any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
- any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
defective products under the Consumer Protection Act 1987.
Subject to clause, we will not be liable in any amount for failure to perform or delay in performance of any obligation under a contract if such failure is caused by the occurrence of any unforeseen event beyond its reasonable control including without limitation internet outages, communications outages, industrial action, fire, flood, war or act of God.
Please read the instructions, manuals and other user documentation that comes with your Products carefully.We are not involved in the manufacture of Products and will not advise on their use or operation or the manufacturer"s guidelines. We recommend that you use all Products safely and in accordance with the manufacturer"s guidelines.
Except as provided above we can give no other warranties, conditions or other terms, express or implied, statutory or otherwise and all such terms are hereby excluded to the maximum extent permitted by law.
These Terms may be changed from time to time. Any changes to our Terms will be notified on the website. You must check these Terms whenever you place an order with us.
We may transfer our rights and obligations under a contract to another organisation, but this will not affect your rights or our obligations under these Terms.
You may only transfer your rights or our obligations under these Terms to another person if we agree in writing. However if you have purchased a Product as a gift, you may transfer the benefit of any warranties we give to you under this contract to the recipient of the gift without needing to ask our consent.
This contract is between you and us. No other person shall have any rights to enforce any of its terms, whether under the Contracts (Rights of Third Parties Act) 1999 or otherwise.
If we do not enforce any provision of this agreement such will not be considered a continuing waiver.
Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.
If we fail to insist that you perform any of your obligations under these Terms, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations.
If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.
In the event that any part of these Terms is held to be unenforceable, such part will at our option be construed as far as possible to reflect the parties" intentions and the remainder of the provisions will remain in full force and effect.
These Terms are governed by English law. This means a contract for the purchase of Products from London Barbecue Centre Limited and any dispute or claim arising out of or in connection with it will be governed by English law. You and we both agree that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.